Privacy Policy

1. Introduction

The Building Company Leicester Limited trading as TBCL Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or engage our services.

2. Information We Collect

We may collect and process the following information:

• Name and contact details (email address, phone number)
• Company name and business address
• Project requirements and specifications
• Correspondence and communications with us
• Technical data including IP address, browser type, and device information

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide quotations
• Deliver our strip-out and installation services
• Communicate about ongoing projects
• Send relevant updates about our services (with your consent)
• Comply with legal and regulatory obligations
• Improve our website and services

4. Legal Basis for Processing

We process your personal data on the following legal grounds: performance of a contract, legitimate business interests, compliance with legal obligations, and where applicable, your consent.

5. Data Sharing

We do not sell your personal information. We may share data with trusted third parties who assist in delivering our services, including subcontractors, insurers, and professional advisors. All third parties are required to maintain confidentiality and security of your data.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Project records are typically retained for six years following project completion.

7. Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

8. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Contact Us

For any questions regarding this privacy policy or to exercise your data rights, please contact us at accounts@tbcl.uk or call +44 7772 692656.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.